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A: Please follow the steps below to check
1. Please confirm that your the OS is rightcorrect according to your Raspberry Pi version:
Due to downloading the wrong firmware, the OLED cannot be displayed. We ALSO made such mistakes during testing
*For Raspberry Pi 4 : https://pikvm.org/download/
[[File:Pi4-V3-HAT.png|800px]]
*For Raspberry Pi Zero 2 W : https://docs.pikvm.org/flashing_os/
[[File:PiKVM V2 Platform.png|800px]]
2. Please check if the order of OLED screen pins is correct, please email to support@geekworm.com if it's a wrong pin order;