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'''PiKVM''' is first and foremost a '''trademark''', which is controlled by https://pikvm.org, and it '''does not''' belong to Geekworm.
'''PiKVM'''<ref>PiKVM © belongs to https://pikvm.org</ref> (https://pikvm.org/) is a very powerful and Open Source Software which allows for a remote connection via your Raspberry Pi to turn on/off or restart your computer, configure the UEFI/BIOS, and even reinstall the OS using the Virtual CD-ROM or Flash Drive. You can use your remote keyboard and mouse or PiKVM can simulate a keyboard, mouse, and a monitor, which are then presented in a web browser as if you were working on a remote system directly. It's true hardware-level access with no dependency on any remote ports, protocols or services!
'''PiKVM''' is Free and Open Source Software released under the [https://github.com/pikvm/pikvm?tab=GPL-3.0-1-ov-file#readme GPLv3].
<span style="color:#f012be;">Geekworm's KVM products use the open source pikvm software developed by [https://pikvm.org pikvm.org] under the GPLv3 without any modification. Geekworm will regularly donate to pikvm.org</span>
<span class="tb_red">About '''after-sales service''' of Geekworm KVM Products:</span>
The after-sales service of all products sold by Geekworm should be the responsibility of our Geekworm team (email: '''support@geekworm.com'''), please do not disturb the official PiKVM after-sales team.
* First of all, we recommend you to get more FAQ information on the official website: [https://docs.pikvm.org/faq/ official FAQ], or check the following FAQ;
* You can post a issue ticket at [https://geekworm.com/community/forum/topic/78220/pikvm-faq Geekworm forum] or email to us (support@geekworm.com) and attached your installation pictures or videos to get some help.