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X876
,# Use the '''black USB 3.0 cable''' in the box to replace the USB connector to check if the USB connector is faulty.
# Check the pogo pins on the X876 board are damaged.
# Startup the Raspberry Pi and enter the teminal window, then run the command <code>lspci</code> to check if there is an x876 device? (or send the result to '''support@geekworm.com''')
# consider partitioning the SSD, formatting it, etc. refer to to the documentation: [[File:Tutorial Initalize New SSD.pdf]]
# Finally, please let us know the store you purchased it from and your order number so we can check if we need to update the firmware for x876.