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Hello friend, For the PONIT 3:3- After, the battery begins to discharge, but the red LED remains fixed and the charging is no longer started, so the battery is completely discharged and the Raspberry Pi stops - KO. How do you connect each device? Please contact us by support@geekworm.com to send some photos or video to us for us to check the detaild. You know, sometimes it is hard to show the problem by wrods. Thank you! Best regards, Cindy/Geekworm