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Template:X100x-FAQ

59 bytes added, 19 April
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A: Here are a few steps to help you troubleshoot some issues:
#'''Only''' Raspberry Pi OS ('''Bookworm''') supports PCIe, Raspberry Pi OS bullseye is NOT supported, refer to https://www.raspberrypi.com/software/operating-systems/
#Make sure that your OS configuration (<code>/boot/firmware/config.txt</code>) is completely correct: refer to the tutorial:[[NVMe SSD boot with the Raspberry Pi 5]] (will Continuously updating)#<span class="tb_red">Update the bootloader firmware to the last verson, refer to [[How to update eeprom firmware]], this is very important!!!</span>And finally be sure to run the command '''vcgencmd bootloader_version''' to check if your upgrade was successful!#Read [https://geekworm.com/community/forum/topic/120764/geekworm-x1001-for-raspberry-pi-5 this post] to get some help;#Make sure the SSD type you use is correct, only support <span class="tb_red">M.2 NVME (Sata) Key-M SSD '''</span>NOT support''' M.2 NGFF Key-B SSD. Refer to the following diagram (click it to zoom out): [[File:Supported-SSD-1.jpg|100px]]#Make sure the FPC cable is '''firmly and fully inserted''' into the PI 5, this is '''very important'''. For [[X1003]] shield, make sure the FPC cable '''direction''' is correct also.#<span class="tb_red_bold">For [[X1003]] shield, make sure the FPC cable '''direction''' is correct also. If an error still occurs, replace the FFC cable to test or purchase other PFC from here<ref>Amazon US: https://www.amazon.com/dp/B0CXCTPQ2N</ref><ref>Amazon DE: https://www.amazon.de/dp/B0CX4T993J</ref><ref>Amazon UK: https://www.amazon.co.uk/dp/B0CX4T993J</ref>to troubleshoot the issue.<span>#Although you can also boot from a SD card, Pi OS is required for the NVMe SSD to boot, DON'T forget Flash OS into NVMe SSD.#If you're flashing a fresh Pi OS into NVME SSD , DON'T forget to '''ENABLE PCIe''' to NVME SSD.#Run the '''lspci''' and'''lsblk''' command to check the NVMe SSD is recognized.#Add '''''PCIE_PROBE=1''''' to the eeprom, (Run '''sudo rpi-eeprom-config --edit''' command, then add this line, then press CTRL+O to write change to file, press CTRL+X to exit, then reboot)<!--#If your SSD is old and has a '''DOS partition''', delete the DOS partition and repartition the SSD (feedback from buyer)--># Consider switching to other brands of NVME SSDs.#Contact us at email: support@geekworm.com
Some FPC Wires: