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Template:X100x-FAQ

2,752 bytes added, 19 April

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Q1: Can't boot/recognize from NVMe SSD?

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A: Here are a few steps to help you troubleshoot some issues：

# Firstly, you can read [https://geekworm.com/community/forum/topic/120764/geekworm-x1001-for-raspberry-pi-5 this post] to get some help;

# Make sure the SSD type you use is correct, only support <span class="tb_red">M.2 NVME (Sata) Key-M SSD '''</span>NOT support''' M.2 NGFF Key-B SSD. Refer to the following diagram (click it to zoom out): [[File:Supported-SSD-1.jpg|100px]]

# Check if the FFC is fully inserted. Is the HAT tightly connected? We recommend you to send us the FFC connection schematic as well.

# '''Only''' Raspberry Pi OS ('''Bookworm''') supports PCIe, Raspberry Pi OS bullseye is NOT supported, refer to https://www.raspberrypi.com/software/operating-systems/

# Although you can also boot from a SD card, Pi OS is required for the NVMe SSD to boot, DON'T forget Flash OS onto NVMe SSD.

# If you're flashing a fresh Pi OS into NVME SSD , DON'T forget to '''ENABLE PCIe''' to NVME SSD.

# Run the '''lspci''' and'''lsblk''' command to check the NVMe SSD is recognized.

# Add '''''PCIE_PROBE=1''''' to the eeprom, (Run '''sudo rpi-eeprom-config --edit''' command, then add this line, then press CTRL+O to write change to file, press CTRL+X to exit, then reboot)

# <span class="tb_red">Update the bootloader firmware to the last verson, refer to [[How to update eeprom firmware]], this is very important!!!</span>And finally be sure to run the command ''vcgencmd bootloader_version'' to check if your upgrade was successful!

# For [[X1003]], if an error occurs, replace the FFC cable to test.

# If your SSD is old and has a '''DOS partition''', delete the DOS partition and repartition the SSD (feedback from buyer)

# Contact us at email: support@geekworm.com

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Q2: Don't recognize / boot from NVME SSD?

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A: If you have '''enabled pcie''' and find that you still cannot boot from NVME SSD, please perform the following actions

1. Follow the picture below to check the version of [[X1001]] or [[X1000]]

[[File:X1001-V1.1-IMG-6871-old-new.jpg|600px]]

2. If it is an '''Old Version''', refer to [[How to update eeprom firmware]] to update the firmware with '''pieeprom-2023-10-30.bin file'''.

3. If it is an '''New Version''', refer to [[How to update eeprom firmware]] to update the firmware to '''lasted version'''.

4. '''If you still have not solved the problem, please refer to the next FAQ:Q1'''

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Harry

Bureaucrats, Comment administrators, Interface administrators, Administrators

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