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A: Here are a few steps to help you troubleshoot some issues：
#Firstly, you can read [https://geekworm.com/community/forum/topic/120764/geekworm-x1001-for-raspberry-pi-5 this post] to get some help;
# Make sure the SSD type you use is correct, only support <span class="tb_red">M.2 NVME (Sata) Key-M SSD '''</span>NOT support''' M.2 NGFF Key-B SSD. Refer to the following diagram (click it to zoom out): [[File:Supported-SSD-1.jpg|100px]]
# Check if the FFC is fully inserted. Is the HAT tightly connected? We recommend you to send us the FFC connection schematic as well.