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A: Here are a few steps to help you troubleshoot some issues：
# Make sure the SSD type you use is correct, only support <span class="tb_red">M.2 NVME Key-M SSD '''</span>NOT support''' M.2 NGFF Key-B SSD. Refer tothe following diagram (click it to zoom out):
[[File:Supported-SSD-1.jpg|200px]]
# Make sure all hardware connections are properly connected and coupled.