CommentStreams:C6f2a01c18b54eccfe0b9cd1739c6d67

We just did a simple test, by unplugging or plugging in the USB-C port, the X728 V2.5 is able to restore the power , it is not clear what the exact cause of your situation, you can contact our technical support at support@geekworm.com ,If possible, you can provide a video of your operation, so that we can more clearly understand the causes of the problem.(By the way, provide your order number)