CommentStreams:282131ff6af2feed59cb560a4b4d58c6

Sorry for the late reply! Our tech team has reviewed your description thoroughly and suspects the issue may result from insufficient power supply from the X729 to the motherboard and X1005. Normally, powering the device via the X729 DC JACK with a 12V 5A (or higher) power supply should meet its requirements.

To help us locate and fix the problem more effectively, could you please provide the following details?

① Your power supply model and a connection diagram② The battery you’re using

Given the limitations of forum communication, we’d be grateful if you could contact us via email at support@geekworm.com. Please include your purchase platform and order information in the email, which will help us quickly identify the product batch.

Thank you for your understanding and cooperation! Wish you a great day.