Template:X120x-FAQ: Difference between revisions

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A:Regarding the low voltage warning issue:

A:Regarding the low voltage warning issue(Please refer to Q1 to check whether the connection is installed correctly):

* Please carefully check whether your hardware installation is secure and if the pogo pins are making proper contact. We have had cases where customers found that loose brass standoffs caused poor contact with the pogo pins, leading to the low voltage warning.

* It may be caused by an OS update. Please confirm whether you have recently updated the OS or if your OS system updates automatically.

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Q: How to disable '''auto power on''' feature on [[X1200]]?

Q4: How to disable '''auto power on''' feature on [[X1200]]?

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Q: How to disable '''auto power on''' feature on [[X1203]]?

Q7: How to disable '''auto power on''' feature on [[X1203]]?

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Q: Why is the RPi5 LED still on and red after the UPS is turned off?

Q8: Why is the RPi5 LED still on and red after the UPS is turned off?

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Q: What battery is recommended for this ~~ups~~ shield

Q9: What battery is recommended for this UPS shield?

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If using a lithium battery, the required voltage is 3.7V;

if using a battery pack, please make sure it is a parallel battery pack.

If using a battery pack or battery holder, please make sure it is a parallel battery pack. '''Please use a high-quality battery holder with thick and durable connection cables. Using a low-quality battery holder with thin or poorly connected wires may cause the X1203 to malfunction or fail to operate as expected.'''

There are 2 XH2.54-2P battery connectors on board, it is recommended to use the same type of battery.

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Q: Run <code>sudo i2cdetect -y 1</code>, can't find I2C address 0x36?

Q10: Run <code>sudo i2cdetect -y 1</code>, can't find I2C address 0x36?

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Q. How do you disable the X1202 auto-shutdown when you use it standalone (not installed on a RPi5)?

Q11. How do you disable the X1202 auto-shutdown when you use it standalone (not installed on a RPi5)?

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Q. X1203 UPS voltage drops / low voltage warning appears?

Q12. X1203 UPS voltage drops / low voltage warning appears?

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Q. Documentation about the I2C registers：

Q13. Documentation about the I2C registers：

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[https://www.analog.com/media/en/technical-documentation/data-sheets/MAX17040-MAX17041.pdf MAX17040G+]

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Q14. Why does the RPI 5 lose power within a few seconds after pressing the power button on the X120x UPS?

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A:

'''Please note: If the UPS does not detect the RPi5, it will automatically shut down within 3 seconds. So you need to install the RPi 5 on the UPS and make sure that the RPi5 has good contact with the UPS's pogo pins.'''

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Q15. Which product should I choose if I can’t connect to a Raspberry Pi via pogo pins?

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A:

For the X12-UPS series, we recommend the '''[[X1206]]''' – models from X1200 to X1205 do not support this usage. The X120- UPS series auto-powers off when no Raspberry Pi 5 is detected, while the X1206 can be set to "Always Power On" mode and keeps working even if the Raspberry Pi is shut down. Please refer to <span style="color:red">'''Interface ⑩_ALON'''</span> in the picture.

[[File:X1206-IMG-7240-Interface-New.jpg|800px]]

You can also consider the '''[[X-UPS1]]'''. It features a GPIO Pin-Connected standalone design with high flexibility for installation and adaptation (refer to the picture).

[[File:X-UPS1-IMG-5409.jpg|800px]]

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 </div>
 <div class="mw-collapsible-content">
-A:Regarding the low voltage warning issue:
+A:Regarding the low voltage warning issue(Please refer to Q1 to check whether the connection is installed correctly):
 * Please carefully check whether your hardware installation is secure and if the pogo pins are making proper contact. We have had cases where customers found that loose brass standoffs caused poor contact with the pogo pins, leading to the low voltage warning.
 * It may be caused by an OS update. Please confirm whether you have recently updated the OS or if your OS system updates automatically.
@@ Line 103: / Line 103: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q: How to disable '''auto power on''' feature on [[X1200]]?
+Q4: How to disable '''auto power on''' feature on [[X1200]]?
 </div>
 <div class="mw-collapsible-content">
@@ Line 160: / Line 160: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q: How to disable '''auto power on''' feature on [[X1203]]?
+Q7: How to disable '''auto power on''' feature on [[X1203]]?
 </div>
 <div class="mw-collapsible-content">
@@ Line 179: / Line 179: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q: Why is the RPi5 LED still on and red after the UPS is turned off?
+Q8: Why is the RPi5 LED still on and red after the UPS is turned off?
 </div>
 <div class="mw-collapsible-content">
@@ Line 201: / Line 201: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q: What battery is recommended for this ups shield
+Q9: What battery is recommended for this UPS shield?
 </div>
 <div class="mw-collapsible-content">
@@ Line 210: / Line 210: @@
 If using a lithium battery, the required voltage is 3.7V;
-if using a battery pack, please make sure it is a parallel battery pack.
+If using a battery pack or battery holder, please make sure it is a parallel battery pack. '''Please use a high-quality battery holder with thick and durable connection cables. Using a low-quality battery holder with thin or poorly connected wires may cause the X1203 to malfunction or fail to operate as expected.'''
 There are 2 XH2.54-2P battery connectors on board, it is recommended to use the same type of battery.
@@ Line 220: / Line 221: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q: Run <code>sudo i2cdetect -y 1</code>, can't find I2C address 0x36?
+Q10: Run <code>sudo i2cdetect -y 1</code>, can't find I2C address 0x36?
 </div>
 <div class="mw-collapsible-content">
@@ Line 239: / Line 240: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q. How do you disable the X1202 auto-shutdown when you use it standalone (not installed on a RPi5)?
+Q11. How do you disable the X1202 auto-shutdown when you use it standalone (not installed on a RPi5)?
 </div>
 <div class="mw-collapsible-content">
@@ Line 249: / Line 250: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q. X1203 UPS voltage drops / low voltage warning appears?
+Q12. X1203 UPS voltage drops / low voltage warning appears?
 </div>
 <div class="mw-collapsible-content">
@@ Line 264: / Line 265: @@
 <div class="toccolours mw-collapsible mw-collapsed">
 <div style="font-weight:bold;line-height:1.0;">
-Q. Documentation about the I2C registers：
+Q13. Documentation about the I2C registers：
 </div>
 <div class="mw-collapsible-content">
@@ Line 270: / Line 271: @@
 [https://www.analog.com/media/en/technical-documentation/data-sheets/MAX17040-MAX17041.pdf MAX17040G+]
+</div>
+</div>
+<div class="toccolours mw-collapsible mw-collapsed">
+<div style="font-weight:bold;line-height:1.0;">
+Q14. Why does the RPI 5 lose power within a few seconds after pressing the power button on the X120x UPS?
+</div>
+<div class="mw-collapsible-content">
+A:
+'''Please note: If the UPS does not detect the RPi5, it will automatically shut down within 3 seconds. So you need to install the RPi 5 on the UPS and make sure that the RPi5 has good contact with the UPS's pogo pins.'''
+</div>
+</div>
+<div class="toccolours mw-collapsible mw-collapsed">
+<div style="font-weight:bold;line-height:1.0;">
+Q15. Which product should I choose if I can’t connect to a Raspberry Pi via pogo pins?
+</div>
+<div class="mw-collapsible-content">
+A:
+For the X12-UPS series, we recommend the '''[[X1206]]''' – models from X1200 to X1205 do not support this usage. The X120- UPS series auto-powers off when no Raspberry Pi 5 is detected, while the X1206 can be set to "Always Power On" mode and keeps working even if the Raspberry Pi is shut down. Please refer to <span style="color:red">'''Interface ⑩_ALON'''</span> in the picture.
+[[File:X1206-IMG-7240-Interface-New.jpg|800px]]
+You can also consider the '''[[X-UPS1]]'''. It features a GPIO Pin-Connected standalone design with high flexibility for installation and adaptation (refer to the picture).
+[[File:X-UPS1-IMG-5409.jpg|800px]]
 </div>
 </div>