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Template:X120x-FAQ

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Q: What do to do if I2C address (0x36) is not detected or failed to read AC power state or failed to control charging?
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A: The X1200/ X1201/X1202 UPS connects to the Pi 5 GPIO via pogo pins, If the I2C address (0x36) is not detected or failed to read AC power state or failed to control charging, please ensure to clear the leads of the pins used on the GPIO header from the bottom of the Raspberry Pi PCB and then reinstall it.
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A: Please use high quality batteries from Samsung 35E 18650 lithium battery, PANPASONIC, Toshiba, etc. Do not use the battery with built-in protection circuit.
For the X1203 shield:
1. Make sure you enable i2c interface, refer to [[How to enable I2C]]
2. The UPS connects to the Pi GPIO via pogo pins, If the I2C address (0x36) is not detected, Please clear the leads of pin 3 and pin 5 on the GPIO header from the bottom of the Raspberry Pi PCB and install again, and cso also check if the pogp pogo pin of ups shield is in close contact with the pad position of PI 5.
[[File:Pi5-gpio-pin.jpg]]