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# Make sure the SSD type you use is correct, only support <span class="tb_red">M.2 NVME (Sata) Key-M SSD '''</span>NOT support''' M.2 NGFF Key-B SSD. Refer to the right diagram:
# Make sure the FPC cable is '''firmly and fully inserted''' into the PI 5, this is '''very important'''. For [[X1003]] shield, make sure the FPC cable '''direction''' is correct also.
# <span class="tb_red_bold">For [[X1003]] shield, make sure the FPC cable '''direction''' is correct also. If an error still occurs, replace the FFC cable to test or purchase other PFC from here<ref><br/>*Amazon US: https://www.amazon.com/dp/B0CXCTPQ2N
<br/>Amazon DE: https://www.amazon.de/dp/B0CX4T993J
<br/>Amazon UK: https://www.amazon.co.uk/dp/B0CX4T993J
# Contact us at email: support@geekworm.com, and attached your product model, OS version (run '''uname -a''' to get), bootloader version (run '''vcgencmd bootloader_version''' to get) and order number
:*'''How to get FPC Wires:'''
<references />
::<span class="tb_red">PS: The shortest length of the FPC cable here is '''30mm''', but the length of the FPC cable used by X1003 is only '''22mm'''. For X1003, this may not be perfect, but you can use these FPC cables to troubleshoot the issue. DON'T buy it if you mind.</span>
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