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# Run the '''lspci''' and'''lsblk''' command to check the NVMe SSD is recognized. (NOTE: Make sure your '''NVMe SSD is plugged into the PCIe PIP''', not just connecting PCIe PIP to the Pi5, otherwise the lspci will not be able to display any PCIe device.)
<!--# If your SSD is old and has a '''DOS partition''', delete the DOS partition and repartition the SSD (feedback from buyer)-->
# Start thinking about SSD compatibility issues and try to switch to other brands of NVME SSDs. Some customers have reported that they have successfully solved their problems by replacing their SSDs.
# Contact us at email: support@geekworm.com, and attached your product model, OS version (run '''uname -a''' to get), bootloader version (run '''vcgencmd bootloader_version''' to get) and order number